And other Ride Sharing Companies
- Plan ahead. Before you request a ride, think about where you are headed and review the safety features in the app so you know how to use them.
- Request your ride inside. Avoid spending unnecessary time outside alone with your phone in your hand. Instead, wait indoors until the app shows your driver has arrived.
- Get in the right car. Before you get in the car, check the license plate, the driver’s photo, and the driver’s name. This information should match what is listed in the app. Uber rides can only be requested through the app, so never get in a car with a driver who claims to be with Uber and offers a ride.
- Be a backseat rider. If you are riding alone, sit in the backseat. This ensures you can safely exit on either side of the vehicle to avoid moving traffic, and it gives you and your driver some personal space.
- Buckle up. The Centers for Disease Control reports that seatbelt use is the most effective way to save lives and reduce injuries related to car accidents.
- Share your trip details with a friend. While en route, tap “Share status” in the app to share your driver’s name, photo, license plate, and location with a friend or family member. They can track your trip and see your ETA (estimated time of arrival) without downloading the Uber app.
- Protect your personal information. There is no need to share your phone number or other contact information with your driver. If a rider and driver need to contact each other, the Uber app automatically anonymizes both phone numbers to protect everyone’s privacy.
- Follow your intuition. Trust your instincts and use your best judgment when riding with Uber. If you ever feel you are in an emergency situation, call 911 immediately. A legitimate Uber driver can answer these questions correctly. “Tell me my name, Tell me your name”.